Do You Have a Plan for Re-Opening Rollbacks? - ACTN Strategies


Do You Have a Plan for Re-Opening Rollbacks?

By Charity Kilbourn – Sr. Content Leader, ACTN Strategies LLC

As COVID-19 cases continue to spike across the U.S., more and more counties and states are rolling back re-opening plans in an effort to curb the spread of the virus. This could put more strain on businesses that are still shuttered or are operating at a limited capacity. For many businesses this means it is more important than ever to have a crowd management strategy in place in order to operate with maximum efficiency when re-opening in their area renews.

A great way to establish a crowd management and COVID-19 reopening program is by using a team of experienced experts who will provide you with the following:

An Operational Assessment

When you work with a crowd management specialist, they begin by conducting a thorough assessment of your operation. This includes preforming a risk assessment, developing an understanding of expected clientele, determining the strengths and weaknesses of existing operations, and more.

A Unique Strategy

Once an assessment has been performed, the crowd management specialists will work with you to develop a strategy specifically designed for your operation. This is unique to every organization; however, it will usually include a detailed communications plan, operational protocols, emergency procedures, and much more.

Training And Staffing Solutions

In order to properly implement a crowd management strategy, most organizations will need staff that has been trained on social distancing guidelines, operational protocols, emergency awareness, hazard procedures, and more. Crowd management specialist provide the training you need to put your strategy into action.


Working with a team of crowd management experts can mean avoiding costly missteps in an already strained business environment. Having a plan in place when re-opening ramps back up could mean the difference between thriving and surviving in this new normal environment.