operational resiliency

Operational Resilience

More thinking ahead. Less firm overhead.

We take a holistic look at the risks facing an organization to help clients design and implement sustainable, measurable improvements to operating models that persist well after our team has left the conversation. In this vein, we specialize in pairing operational readiness techniques and strategies with crowd and capacity management to provide comprehensive services for organizations opening, reopening, and/or managing facilities and venues.

Operational Resilience services provide:

Crowd & Capacity Consulting:
Opening & re-opening consulting
Capacity analysis and planning
Crowd flow and event layout simulations
Strategic planning

Crowd & Capacity Staffing Program Design:
Safety and de-escalation programs

Operational Readiness:
Emergency preparedness protocols
Security and access protocols
Threat Identification
Business process analysis and design


Is Your Business Ready?

The year 2020 has been riddled with disruption. A global pandemic, social unrest, and political instability have all brought about changes that have affected small and large businesses alike. How has your organization coped with the changes?
If you have not actively put systems in place to deal with these…

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Protecting Your Workforce in an Ever-Changing Environment

Steadily rising temperatures have resulted in increased flooding, wildfires, earthquakes, hurricanes and more. This change has impacted, not only our personal lives, but our professional lives as well. It is important that we educate ourselves on how best to respond when faced with any of the natural hazard named…

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Creating Job Security in Today’s Market

The way we think about job security has changed over the last 50 years. Job security used to mean landing a job with a company that you could potentially remain with until you reached retirement. However, in today’s rapidly changing job market, those positions are quickly disappearing.  So, how can we ensure…

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