More thinking ahead. Less firm overhead.
We take a holistic look at the risks facing an organization to help clients design and implement sustainable, measurable improvements to operating models that persist well after our team has left the conversation. In this vein, we specialize in pairing operational readiness techniques and strategies with crowd and capacity management to provide comprehensive services for organizations opening, reopening, and/or managing facilities and venues.
Operational Resilience services provide:
Crowd & Capacity Consulting:
Opening & re-opening consulting
Capacity analysis and planning
Crowd flow and event layout simulations
Crowd & Capacity Staffing Program Design:
Safety and de-escalation programs
Emergency preparedness protocols
Security and access protocols
Business process analysis and design